Competence, high-quality service, loyalty – those are only a few arguments in favor of making the decision and choosing an authorized Merceds-Benz auto service.
Competence, high-quality service, loyalty – those are only a few arguments in favor of making the decision and choosing an authorized Merceds-Benz auto service.
The benefits are indisputable
One of the main arguments in favor of an authorized Mercedes-Benz auto service is a reliable and transparent vehicle maintenance and repair history. It is a guarantee that there are no defects left unattended and that all the previous repairs are known, both – the planned and non-planned. The current or the next vehicle owner can count on a safe exploitation and he or she can be sure that the vehicle has no problems that could decrease the remaining value.
However, if we look from the manufacturer’s point of view, choosing services provided by an authorized auto service is a proof for the owner’s good will to take a good care of his or her vehicle technical condition. That is why after the two-year warranty issued by the manufacturer expires, Mercedes-Benz vehicle owner can count on a loyal support from the manufacturer in case some technical problems occur.
We just want to remind that all the parts that are used during repairs at an authorized auto service has two year warranty, regardless of the vehicle kilometrage. In addition, all repair works have a certain time limit, therefore the client can always know what is he or she paying for.
High competence and following technological specifications
Each and every authorized Mercedes-Benz auto service has had to invest considerable resources to ensure that their workers have thorough knowledge of the popular car models, their diagnostics and repair technologies, in addition, all these services have very specific repair equipment - from spanners to computers.
Here is some example why it matters. Let’s assume that one part of an entire unit has been damaged. In this case, the manufacturer might have pre-determined that not only this one part, but all the connecting parts have to be replaced, because that is the only way to be sure that the entire unit functions perfectly. And vice versa – there are cases when only separate parts, and no the entire unit, have to be replaced that would cost much more. An auto service that doesn’t have this special status, special knowledge or equipment, are not able to provide this level of quality.
The more complex the vehicle, the more important this principle will be, and the modern Mercedes-Benz that are equipped with progressive and complicated systems and units, reestablished competence is an absolute necessity.
There can be a different situation, when authorized service advantages become obvious, it is linked with spare parts. Over time they can be improved and receive new identification numbers. In case some part or unit needs a replacement, it is obligatory to use the new, improved part, and an auto service that doesn’t have any information about it, can’t provide a proper customer service or it is more difficult.
It is also worthwhile to remember that the manufacturer can improve certain parts for those models that are still at the production, and in some cases it can offer the client to replace this part at an authorized auto service free of charge. The authorized service centre will always advise their clients about these possibilities.
Smart technical self-inspection
For those who are only getting to know Mercedes-Benz vehicles it will be interesting to find out some fact of technical nature. Mercedes-Benz determines the kind and scale of servicing necessary not based on some formula associated with kilometrage, for example, 15 000 or 20 000 km, but using built-in system inside the vehicle that diagnose the condition considering different factors, vehicle kilometrage and exploitation regime being two of those – is the car mostly used in city conditions or for long drives, what is the outside temperature, exploitation intensity, standstill and other factors. When you arrive at the service centre, the code produced by the vehicle system is entered into a special service program, and it announces the type and the scale of the necessary repairs.
All Mercedes-Benz vehicles are equipped with this system, and the main benefit is a precise information and peace of mind for the owner – the vehicle receives exactly that kind of service that it requires. The previous experience shows – Mercedes-Benz average servicing period interval is 25 000 km or one year.
If you have any further questions about Domenikss authorized service centres, please do not hesitate to contact our specialists.
